Baji Live 99 — Privacy Policy & Data Protection

1Introduction & Scope

Baji Live 99 (bajilive99.org) places the highest importance on your privacy. This Privacy Policy ("Policy") describes how we collect your personal information, the purposes for which it is used, and the measures we take to protect your privacy.

By using our platform, you acknowledge that you have read this Privacy Policy and agree to the terms described herein. This Policy applies to the Baji Live 99 website, mobile app, and all related services.

We comply with international data protection laws and standards. Our privacy policy is regularly reviewed and updated to ensure your data remains protected and you always have access to the latest information.

2What Information We Collect

Baji Live 99 collects certain personal information to deliver the best possible gaming experience and to maintain platform security. Below is a breakdown of the types of data we collect.

We only collect information that is necessary to provide our services. Collecting unnecessary or excessive data goes against our principles. The information requested at registration is kept to a minimum, though certain details are essential for account verification and financial transactions.

3Use of Information

Baji Live 99 uses the information we collect solely for specific, lawful purposes. We never use your data in any unauthorized manner. All reasons for how we use your information are transparently outlined below.

• Creating and managing your account and verifying your identity.
• Processing deposits, withdrawals, and other financial transactions.
• Delivering uninterrupted betting and gaming services.
• Preventing fraud, money laundering, and other illegal activities.
• Providing customer service and support.
• Keeping you informed about relevant promotions, bonuses, and offers.
• Ensuring platform security and stability.
• Managing responsible gaming programmes and supporting players in distress.
• Fulfilling legal obligations and meeting the requirements of regulatory authorities.
• Continuously improving our services and user experience.

4Data Sharing & Disclosure

Baji Live 99 never sells your personal data to third parties. However, in certain limited circumstances, we may need to share information with our trusted partners or authorities.

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banking partners to process financial transactions.
• Identity Verification Services: Your information may be verified with authorized verification agencies as part of the KYC process.
• Legal Authorities: Information may be disclosed to government authorities when required by court order or legal obligation.
• Security Partners: Limited data may be shared with specialist service providers for fraud prevention and cybersecurity purposes.
• Business Changes: In the event of a company merger or acquisition, the new controlling entity will be required to comply with this Privacy Policy.

All third-party partners operate under strict confidentiality agreements and may only use your data for specified purposes. We regularly verify their compliance.

5Cookie Policy

Baji Live 99 uses cookies to enhance your browsing experience and keep the platform running smoothly. Cookies are small text files stored on your device.

• Essential Cookies: These are essential for maintaining login sessions, storing security tokens, and core platform functionality — they cannot be disabled.
• Analytics Cookies: Used to understand how users interact with the platform and to improve our services.
• Marketing Cookies: Used to show you relevant promotions and offers based on your preferences. You can disable this at any time.
• Functional Cookies: Used to remember your language preference, timezone, and other personal settings.

6Data Security Measures

To protect your data, Baji Live 99 employs industry-leading technology and practices. Our security infrastructure is multi-layered and continuously updated.

• 256-bit SSL/TLS encryption — all data transmissions are protected using the highest industry-standard encryption available.
• Two-Factor Authentication (2FA) — an extra layer of security has been added to protect your account.
• Regular Security Audits — our systems are routinely tested by third-party cybersecurity experts.
• Suspicious Activity Monitoring — a 24/7 real-time monitoring system that detects any unusual activity.
• Data Backup — your information is regularly backed up in encrypted form on secure servers.
• Staff Training — All our employees receive regular training on data protection and privacy.

However, no method of transmission over the internet can be guaranteed to be completely secure. While we take every measure to protect your data, users are also responsible for keeping their passwords strong and their login credentials confidential.

7Your Rights

Baji Live 99 believes you have full ownership of your personal data. We provide you with the following rights.

• Right to Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: If any of your information is inaccurate, you may request that it be corrected.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Object: You may object to marketing communications or certain types of data processing at any time.
• Right to Data Portability: You may request your data in a machine-readable format.

8Data Retention Period

Baji Live 99 retains your data only for as long as necessary. Certain information is kept for a defined period during active account use and after account closure, as required by legal obligations.

• Account Data: Retained in full for the duration of the active account.
• Financial transaction records: up to a maximum of 5 years, as required by law.
• KYC documents: up to a maximum of 3 years after account closure.
• Communication history: retained for up to 2 years for customer service purposes.
• Cookies & browsing data: typically up to 12 months.

Once the retention period has passed, your data is securely deleted or anonymized. Contact our support team to learn more about the data deletion process.

9Protection of Minors' Data

Baji Live 99 is strictly for users aged 18 and above. We never knowingly collect personal information from minors. If we become aware that a minor's data has been collected, we will immediately delete that information and close the associated account.

If a parent or guardian believes their child's information has been inadvertently collected, please notify us immediately at [email protected]. We will take the necessary action within 24 hours.

10Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection Team.

If this Privacy Policy changes, we will post a notice on the website and notify you at your registered email address. For significant changes, your fresh consent will be obtained.